MINI Service

MINI SERVICE.
READY WHEN YOU ARE.
We’ve all been waiting to get motoring again. To get off track again. And – especially – to enjoy the road again. Well, at MINI Service, our doors are open – and whenever you’re ready to get back out there, we’ll be here to get you going.

Whether it’s with limited contact service appointments, Original MINI Parts, online appointment scheduling, remote payment options, the expertise of our MINI Certified Technicians, or our 2 Year Parts & Labour Warranty, we’re ready to get you motoring again with complete peace of mind.

Book your next MINI Service appointment instantly using our Online Appointment Scheduler, or contact your preferred MINI Retailer directly.

YOUR PEACE OF MIND IS OUR TOP
PRIORITY

At MINI Service, our primary concern is providing you with peace of mind for the road ahead. Whether it’s keeping your MINI performing at full potential, or providing safe, limited contact service appointments, we are here to help you maintain your confidence at every turn.

MINI Retailers take care to uphold the utmost standards of cleanliness and social distancing, and may offer:

Please contact your preferred MINI Retailer for additional information on updated hours of operation and processes for contactless service.

FREQUENTLY ASKED QUESTIONS.

mini service
Many MINI Retailer service departments remain open, though their hours may have changed. Please contact your preferred MINI Retailer directly, or instantly book a service appointment using the MINI Online Appointment Scheduler.
This will depend on the operating status of your preferred MINI Retailer, which is contingent upon local government guidelines. It is also the individual MINI Retailer’s decision on how best to protect the health and well-being of their customers, retail associates, and local community. Please contact your preferred MINI Retailer directly to discuss how they can help.
In an effort to support our customers, MINI Canada is extending the New Vehicle Limited Warranty coverage and service inclusive plans that expired after March 12, 2020. MINI Canada is providing an extension to July 1, 2020. We will continue to monitor the COVID-19 situation and re-evaluate if necessary.
All MINI Retailers have implemented enhanced cleaning protocols. Please contact your preferred MINI Retailer for details on their individual protocols.
Many MINI Retailers offer the opportunity to speak with a MINI Technician or service advisor via video, text, and phone to keep you updated on the status of your vehicle, and explain any required repairs or service. For more information about these 1-on-1 consultations, please contact your preferred MINI Retailer directly.
For peace of mind, we encourage you to clean your vehicle on a regular basis. To support our customers, we have created the MINI Home Cleaning Guide, which outlines the MINI-recommended cleaning products and techniques best suited to keeping your vehicle clean.
We are pleased to share that many MINI Retailers offer remote payments for MINI service invoices. Please contact your preferred MINI Retailer for specific details about their remote payment processing.
Yes. You can reschedule your service appointment using the MINI Online Appointment Scheduler or contacting your preferred MINI Retailer directly.

CONTACT US.

Still have questions?

MINI Customer Service: 1-866-DRV-MINI (1-866-378-6464) customer.service@mini.ca

We appreciate your patience as we are experiencing extremely high call volumes. If you have questions about your vehicle contract, you can send us a message through the Secure Message Centre on My MINI Account. For general lease maturity information, please visit MINI Lease Maturity.

THE MINI SERVICE DIFFERENCE

THE MINI SERVICE DIFFERENCE.

Online Appointment Schedule

ONLINE APPOINTMENT SCHEDULING

for Service on Your Schedule

Now you can book your service appointment any time, anywhere. With the MINI Online Appointment Scheduler, you can choose your preferred Retailer and select the date and time most convenient for you.

scheduled maintenance

NO-CHARGE SCHEDULED MAINTENANCE

3 Years / 40,000 kms

Every new MINI comes with No-Charge Scheduled Maintenance, which covers many of your vehicle’s essential needs for up to 3 years or 40,000 km*, whichever occurs first. That way, you’ll have peace of mind for every drive. Plus, you can upgrade or extend your coverage with a variety of MINI Service Inclusive packages

parts and labour warranty

2-YEAR PARTS & LABOUR WARRANTY

for Endless Confidence

With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.

mini parts

ORIGINAL MINI PARTS

for Endless Confidence

Your MINI is more than the sum of its parts. That’s why our MINI Certified Technicians use Original MINI Parts that were specifically designed to maintain its exceptional performance and high safety standards.

certified technicians

MINI CERTIFIED TECHNICIANS

with Guaranteed Expertise

Our MINI Certified Technicians are as passionate about your MINI as you are. They have the training, technology, and tools to ensure your vehicle performs at its full potential for the long haul.

CARE-FREE COMES STANDARD.

MINI NO-CHARGE SCHEDULED MAINTENANCE*.

When you take home a new MINI, you’ll also receive MINI’s No-Charge Scheduled Maintenance Package, which covers all recommended maintenance for 3 years or 40,000 km (whichever occurs first). Not only does this package ensure you won’t have to pay for regular service for 3 whole years*, it also offers you peace of mind knowing that your MINI will receive the highest-quality care from specialized MINI Certified Technicians.

WHAT'S INCLUDED:

oil

inspect

wind

gas

micro

syringe

brake

KEEP A GOOD THING GOING.

MINI SERVICE INCLUSIVE.

MINI Service Inclusive extends your worry-free maintenance coverage beyond the standard 3-year/40,000 km No-Charge Scheduled Maintenance period. There are two package options available that offer you competitive, transparent pricing on a variety of essential services to suit your requirements.

FOR A LIMITED TIME,
RECEIVE 1-YEAR COMPLIMENTARY*

($109.50 value)

  • Roadside Assistance
  • Accident Management

with a MINI 55-Point Inspection for $49.95.**

WE’VE GOT YOU COVERED.

EXPLORE WHAT’S INCLUDED WITH A MINI 55-POINT INSPECTION & ROADSIDE ASSISTANCE COVERAGE.

EXTERIOR.

Inspection includes:

Doors
Windshield Components
Lighting

battery

UNDER THE HOOD.

Inspection includes:

Air Filters
Battery
Belts
Radiator Components

gear

PERFORMANCE.

Inspection includes:

Engine
Alignment
Transmission
Braking

danger

ROADSIDE ASSISTANCE & ACCIDENT MANAGEMENT.

Inspection includes:

Lockout Service
Fuel Delivery
Battery Boost
Winching
Towing Service
MINI Accident Management
Trip Interruption Benefits

lightbulb

INTERIOR.

Inspection includes:

Seat Belts
A/C
Dash Controls
Horn
Central Locking

axel

UNDERCARRIAGE.

Inspection includes:

Tires
Exhaust
Suspension
Transmission Systems

*One year MINI Roadside Assistance and Accident Management coverage begins on date of the MINI 55-Point Inspection (or when your current coverage ends). Servicing MINI Retailer will register the vehicle for the program. Certain limitations may apply. **Applicable taxes extra. Price is in Canadian dollars. Additional costs may be required for replacement parts and related services. Offer ends December 31, 2022 and is subject to change or cancellation without notice. Only at participating MINI Retailers in Canada. No offer substitutions or discounts. Retailers are free to set their own prices and are not bound by the Program pricing, which is suggested only. The 55-Point Inspection offer is only available once per vehicle per twelve month period.

SERVICE SUITED TO YOUR NEEDS.

MINI VALUE SERVICE PACKAGES.

MINI Value Service Packages offer a tailored service solution to match your specific maintenance requirements. You’re able to purchase a single or combined package, and enjoy a competitive, transparent price that includes both Original MINI Parts and labour performed by a MINI Certified Technician*. With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.

THE BENEFITS ARE CLEAR.

Value

Enjoy competitive all-inclusive prices and a limited 2-year Parts and Labour Warranty.

Quality

All maintenance is completed by MINI Certified Technicians using Original MINI Parts.

Transparency

All pricing includes the cost of parts and labour, ensuring no surprises.

Flexibility

Choose from a wide range of available packages that are tailored specifically to your MINI.

READY FOR EVERYTHING.

STANDARD WARRANTY.

Our commitment to quality and your satisfaction is exemplified by our standard 4-year/80,000 km New Car Limited Warranty and 12-year Rust Perforation Warranty. The warranty begins on the date of first retail sale, or the date the vehicle is placed in service as a demonstrator, whichever is earlier.

To help you on your journey, you’ll also receive 24-hour MINI Roadside Assistance for 4 years/80,000 km, which includes: Accident management, towing, lock-out service, on-site assistance, and custom-computerized trip-routing services.

Please contact us for additional details on coverage and limitations.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI VEHICLE SERVICE CONTRACT.

With a MINI Vehicle Service Contract, you have the added comfort, protection, and peace-of-mind knowing that your vehicle is covered for out-of-warranty repairs beyond the 4-year/80,000 km New Car Limited Warranty period. The MINI Vehicle Service Contract also includes MINI Roadside Assistance for the duration of the term.

Please contact us for additional details on coverage and limitations.

TAP INTO SERVICE CONVENIENCE
WITH THE NEW MINI APP.

The new MINI App makes it even easier to manage your MINI’s maintenance requirements. With it, you can get push notifications when your MINI is due for an oil change, book your next service appointment quickly and conveniently, get alerted about recall notices, and even request roadside assistance – all directly through the app. Download it free from the Apple App Store or Google Play to take it for a spin today.

app store
playstore-logo

service convenience

MINI OakvilleMINI Service