MINI SERVICE.
READY WHEN YOU ARE.

We've all been waiting to get motoring again. To get off track again. And -- especially -- to enjoy the road again. Well, at MINI Service, our doors are open -- and whenever you're ready to get back out there, we'll be here to get you going.

Whether it's with limited contact service appointments, Original MINI Parts, online appointment scheduling, remote payment options, the expertise of our MINI Certified Technicians, or our 2 Year Parts & Labour Warranty, we're ready to get you motoring again with complete peace of mind.

Book your next MINI Service appointment instantly using our Online Appointment Scheduler, or contact your preferred MINI Retailer directly.

BOOK A SERVICE APPOINTMENT

YOUR PEACE OF MIND IS OUR TOP PRIORITY

At MINI Service, our primary concern is providing you with peace of mind for the road ahead. Whether it's keeping your MINI performing at full potential, or providing safe, limited contact service appointments, we are here to help you maintain your confidence at every turn.

MINI Retailers take care to uphold the utmost standards of cleanliness and social distancing, and may offer:

Now you can enjoy service on your schedule. With MINI Instant Online Appointment Scheduling, you can book your next MINI Service appointment from anywhere, including the comfort of your home. Just specify the date, time, and location most convenient for you, and we'll be ready to deliver the service experience you've come to expect from MINI.

SCHEDULE SERVICE

To ensure the health and safety of their staff and customers and for added convenience, many MINI Retailers are happy to offer limited contact vehicle service options for your service appointment. These may include vehicle and key drop off options among other services. To find out more about these options, contact your preferred MINI Retailer.

SCHEDULE SERVICE

While you may not meet with your MINI Service Consultant in person, many MINI Retailers have the option for you to meet with them virtually via phone, text, or video to receive updates and recommendations about required repairs or service.

SCHEDULE SERVICE

Know that steps are being taken to help protect your MINI from the inside out. Your vehicle's steering wheel and seats are sealed with our MINI interior protection products before, during, and after your vehicle is serviced.

  • WRAPPING OF SEATS AND INTERIOR PARTS IN PLASTIC.
  • WRAPPING OF STEERING WHEEL IN PLASTIC.
  • CLEANING OF INTERIOR AND EXTERIOR HANDLES.

SCHEDULE SERVICE

No need to worry about coming in personally to pay your MINI Service bill. Many MINI Retailers offer remote payments so that you can pay your invoice from the comfort of your home.

SCHEDULE SERVICE

Your MINI Retailer will clean the interior and exterior 'contact hotspots' of your vehicle before and after it receives service. Contact your MINI Retailer today to learn more about available air quality services and spa packages.

SCHEDULE SERVICE

Please contact your preferred MINI Retailer for additional information on updated hours of operation and processes for contactless service.

FREQUENTLY ASKED QUESTIONS.

Many MINI Retailer service departments remain open, though their hours may have changed. Please contact your preferred MINI Retailer directly, or instantly book a service appointment using the MINI Online Appointment Scheduler.

This will depend on the operating status of your preferred MINI Retailer, which is contingent upon local government guidelines. It is also the individual MINI Retailer's decision on how best to protect the health and well-being of their customers, retail associates, and local community. Please contact your preferred MINI Retailer directly to discuss how they can help.

In an effort to support our customers, MINI Canada is extending the New Vehicle Limited Warranty coverage and service inclusive plans that expired after March 12, 2020. MINI Canada is providing an extension to July 1, 2020. We will continue to monitor the COVID-19 situation and re-evaluate if necessary.

All MINI Retailers have implemented enhanced cleaning protocols. Please contact your preferred MINI Retailer for details on their individual protocols.

We are pleased to share that many MINI Retailers offer remote payments for MINI service invoices. Please contact your preferred MINI Retailer for specific details about their remote payment processing.

We are pleased to share that many MINI Retailers offer remote payments for MINI service invoices. Please contact your preferred MINI Retailer for specific details about their remote payment processing.

Yes. You can reschedule your service appointment using the MINI Online Appointment Scheduler or contacting your preferred MINI Retailer directly.

For your peace of mind, we encourage you to clean your vehicle on a regular basis. To support our customers, we have created the MINI Home Cleaning Guide, which outlines the MINI-recommended cleaning products and techniques best suited to keeping your vehicle clean

CONTACT US.

Still have questions?

LOCATE A MINI RETAILER

MINI Customer Service: 1-866-DRV-MINI (1-866-378-6464) customer.service@mini.ca
 

We appreciate your patience as we are experiencing extremely high call volumes. If you have questions about your vehicle contract, you can send us a message through the Secure Message Centre on My MINI Account. For general lease maturity information, please visit MINI Lease Maturity.


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THE MINI SERVICE DIFFERENCE.

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ONLINE APPOINTMENT SCHEDULING

for Service on Your Schedule

Now you can book your service appointment any time, anywhere. With the MINI Online Appointment Scheduler, you can choose your preferred Retailer and select the date and time most convenient for you.

scheduled maintenance

NO-CHARGE SCHEDULED MAINTENANCE

3 Years / 40,000 kms

Every new MINI comes with No-Charge Scheduled Maintenance, which covers many of your vehicle's essential needs for up to 3 years or 40,000 km*, whichever occurs first. That way, you'll have peace of mind for every drive. Plus, you can upgrade or extend your coverage with a variety of MINI Service Inclusive packages

parts and labour warranty

2-YEAR PARTS & LABOUR WARRANTY

for Endless Confidence

With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.

mini parts

ORIGINAL MINI PARTS

for Endless Confidence

Your MINI is more than the sum of its parts. That's why our MINI Certified Technicians use Original MINI Parts that were specifically designed to maintain its exceptional performance and high safety standards.

certified technicians

MINI CERTIFIED TECHNICIANS

with Guaranteed Expertise

Our MINI Certified Technicians are as passionate about your MINI as you are. They have the training, technology, and tools to ensure your vehicle performs at its full potential for the long haul.

CARE-FREE COMES STANDARD.

MINI NO-CHARGE SCHEDULED MAINTENANCE*.

When you take home a new MINI, you'll also receive MINI's No-Charge Scheduled Maintenance Package, which covers all recommended maintenance for 3 years or 40,000 km (whichever occurs first). Not only does this package ensure you won't have to pay for regular service for 3 whole years*, it also offers you peace of mind knowing that your MINI will receive the highest-quality care from specialized MINI Certified Technicians.

SCHEDULE SERVICEVIEW FILM

FOR A LIMITED TIME,
RECEIVE 1-YEAR COMPLIMENTARY*

($109.50 value)

  • Roadside Assistance
  • Accident Management

with a MINI 55-Point Inspection for $49.95.**

SCHEDULE SERVICE

WE'VE GOT YOU COVERED.

EXPLORE WHAT'S INCLUDED WITH A MINI 55-POINT INSPECTION & ROADSIDE ASSISTANCE COVERAGE.

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door

EXTERIOR

Inspection includes:.

check 1Doors
check 1Windshield Components
check 1Lighting

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UNDER THE HOOD.

Inspection includes:

check 1Air Filters
check 1Battery
check 1Belts
check 1Radiator Components

gear

PERFORMANCE

Inspection includes:

check 1Engine
check 1Alignment
check 1Transmission
check 1Braking

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ROADSIDE ASSISTANCE & ACCIDENT MANAGEMENT

Inspection includes:

check 1Lockout Service
check 1Fuel Delivery
check 1Battery Boost
check 1Winching
check 1Towing Service
check 1MINI Accident Management
check 1Trip Interruption Benefits

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INTERIOR

Inspection includes:

check 1Seat Belts
check 1A/C
check 1Dash Controls
check 1Horn
check 1Central Locking

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UNDERCARRIAGE

Inspection includes:

check 1Tires
check 1Exhaust
check 1Suspension
check 1Transmission Systems

READY FOR EVERYTHING.

STANDARD WARRANTY.

Our commitment to quality and your satisfaction is exemplified by our standard 4-year/80,000 km New Car Limited Warranty and 12-year Rust Perforation Warranty. The warranty begins on the date of first retail sale, or the date the vehicle is placed in service as a demonstrator, whichever is earlier.

To help you on your journey, you'll also receive 24-hour MINI Roadside Assistance for 4 years/80,000 km, which includes: Accident management, towing, lock-out service, on-site assistance, and custom-computerized trip-routing services.

Please contact us for additional details on coverage and limitations

CONTACT US

TAP INTO SERVICE CONVENIENCE
WITH THE NEW MINI APP.

The new MINI App makes it even easier to manage your MINI's maintenance requirements. With it, you can get push notifications when your MINI is due for an oil change, book your next service appointment quickly and conveniently, get alerted about recall notices, and even request roadside assistance -- all directly through the app. Download it free from the Apple App Store or Google Play to take it for a spin today.

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MEET THE NEW MINI APP

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