Updated February 2022
Your privacy is important to MINI Oakville (referred to as "we" or "us" in this policy) and the purpose of this policy is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain more information about MINI Oakville’s privacy policies.
- To business partners, such as third-party service providers, agents and affiliated entities in connection with the services that they perform for MINI Oakville.
- MINI Canada Inc., our related companies, including BMW Financial Services Canada.
- Law enforcement agencies for the purposes of investigating fraud or other offences.
- Legal, financial, and other professional advisors or in connection with the sale or reorganization of all or part of its business or operations.
Except as provided above, our dealership will not use or disclose personal information for purposes other than those for which it was collected, except with your implied or express consent, you will be notified of, and asked to consent to, the sharing of your personal information necessary for the provision of these requested features or services.
We are responsible for the personal information under our control and we have designated our General Manager, who is responsible for our compliance with this policy and with privacy legislation. If you wish to contact our General Manager, you can do one of the following:
What Personal Information do we collect:
- by telephone - (905) 469-6220
- by facsimile - (905) 825-9882
- by email – email@example.com
- by mail – 2486 South Service Rd W, Oakville, ON, L6L 5M9
When you purchase or lease a vehicle from us, or when you have us service or repair a vehicle or if you finance the purchase or lease of a vehicle through us or purchase or lease other products or services from or through us or if you participate in one of our surveys, contests, or promotions, or if you test drive one of our vehicles or contact our dealership staff, we may collect personal information.
MINI Oakville uses information gathered about users only for limited purposes permitted by law.
Provision of your Social Insurance Number is optional. However, you should be aware that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports.
Our Anti-Spam Policy tolerates only permission-based email, subscription to emails or information requested to be provided through email or phone. We obtain your consent by asking you to choose to opt-out of our mailing list or opt-in. By checking the opt-in box when contacting us, through the forms available, you agree to be contacted by us for the purposes described in the Disclaimer. All emails sent to you will be compliant with CASL and include:
How do we use your Personal Information?
- The option to opt-in to receive communication for the purposes described in the Disclaimer
- The option to unsubscribe from receiving electronic communication from us as described here
Your personal information may be used by us to provide products and services to you such as:
1. Delivery of Products and Services
- Processing applications for credit in respect of a lease or financing agreement.
- Registering you for and administering warranties, extended warranties and roadside assistance.
- Notifying you of service reminders, recalls and enhancements.
- Processing sales of accessories and merchandise.
- Administering billing for leasing or financing of vehicles or other products and services; and providing you with customer support services.
2. Customer Relations
- Promoting our vehicles, products and services.
- Administering promotional contests.
- Responding to requests for product and service information.
- Providing you with newsletters and other promotional news about upcoming events or special offers.
- Administering customer satisfaction surveys.
- Assessing the effectiveness of our marketing programs.
- Improving our products and services.
- Developing a better understanding of your relationship with our retailers.
3. Protecting Our Business and Fulfilling Our Legal Obligations
- Collecting overdue payments from you and other debt collection matters.
- Repossessing our vehicles if you are in default.
- Securing our business and websites.
- Investigating and protecting against fraud, grey-marketing or other illegal activities.
- To comply with legal and regulatory requirements, such as reporting obligations to the Financial Transactions and Reports Analysis Centre of Canada, complying with court orders, and responding to lawful police requests.
Sometimes we have to Share your Personal Information with Others
We do not sell your personal information to third parties. We may share some or all of your personal information with third parties such as MINI Canada and related companies, the providers of products or services relating to your vehicle, credit reporting agencies, financial institutions or financing companies, your insurance agent or company and companies which provide or insure warranties relating to your vehicle. We may also disclose your personal information where we are required or permitted by law to do so. We collect personal information from you when you provide the information directly to us, such as when you contact us or when you enter your personal information on our website.
Like other companies, we share information with our affiliated companies, third-party service providers, BMW Canada, and certain business partners in order to conduct our business activities and to protect our rights.
How long do we keep your Personal Information?
MINI Oakville will retain your personal information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws.
What can you do if you want to limit the use to which we put your personal information?
Most of the personal information which we collect is necessary for us to sell or lease you your vehicle, to provide products and services related to the vehicle, assist you in the financing or lease of your vehicle or to provide service to your vehicle and we cannot do this without that personal information. Similarly, we must disclose your personal information as described above in order to sell you the vehicle, to provide products and services related to the vehicle, assist you in arrangements for financing or leasing or to provide servicing to your vehicle. If you do not want us to use or disclose your personal information in a particular way, please contact our General Manager as described above and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information.
How do we protect your Personal Information?
MINI Oakville is committed to protecting the personal information in our possession. We use administrative and technical controls, and require our service providers to take such measures, to help to maintain the security of your personal information. We have implemented security measures which include the use of: physical secure data centres and premise; internal security policies and procedures; defined internal segregation of duties; and electronic access controls such as passwords and encryption technology. However, please note that no system of protection can guarantee the protection of your personal information.
In addition, we encourage you to observe safe computing practices. It is your responsibility to keep confidential the user-ID and passwords that you use to register with us and not share them with anyone. If you believe that your user-ID and passwords have been compromised, contact Budds’ BMW.
In certain parts where we require that you provide us with sensitive personal information such as credit card information, we will protect the security of your personal information during transmission by using industry standard encryption technology. Please only submit this sensitive information within a secure area where it may be specifically requested. Please do not send sensitive personal information via non-secure areas, including by email.
You can Request Access to Your Personal Information
You have a right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate be corrected.
COOKIES AND INTEREST-BASED ADVERTISING DISCLOSURE.
What kind of interest-based advertising do we conduct?
We participate in network advertising programs that display advertising about MINI Oakville on other unaffiliated websites. We customize and personalize this advertising to your interests based on information from your activities, such as the actions you take when you visit our websites and when visiting websites that display MINI advertising.
We use technologies such as cookies, web beacons, pixels and other technologies to collect information on how users navigate our website and respond to our promotional communications. When a user interacts with our website, "cookies" and other digital markers are used by us and by our third party service providers to collect information and to track user patterns. A cookie is a small text file which contains a unique identification number that identifies your browser, not you personally, to our computer each time you visit our website. A cookie can tell us which pages were visited and how often. We use this information in an effort to improve our website's usefulness to you - primarily for technical reasons, such as providing seamless navigation. In addition, we may use website plugins (including third-party plugins) that store information in your local browser storage to assist with understanding website analytics. This information is cleared when you close your browser.
What third party service providers collect information on this website and what is the purpose of this collection?
Our third party service providers, including ad management providers, use third party cookies, web beacons, or other digital markers to help us to maintain and improve our websites and electronic communications, deliver interest-based advertising on this website and on other sites, and provide social plug-in functions. A list of service providers is available upon request.
Customized Social Media Ads
We may also use third-party social media platforms (e.g. Facebook, Twitter, etc.) to show you customized ads. To offer such ads, we may convert your email address, telephone number or other information into a unique value which can be matched by our partner social media company with a user on the social media platform. Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve. To opt out of customized social media ads, please use the links provided in the ad, or email firstname.lastname@example.org.
Why does MINI Oakville conduct interest-based advertising?
We believe that interest-based advertising that is tailored to your particular interests is more helpful and relevant to you. We use information collected about your interaction with our websites and other unaffiliated websites to understand our audiences and to improve your access to new products and services that are most relevant to your interests.
How can I opt-out of receiving interest-based advertising from MINI Oakville?
If you do not want to receive interest-based advertising on other websites or would like to exercise choices about the third party advertising networks that provide you with interest-based advertising, please see the opt-out options below. Please note that if you opt-out you may still receive online advertising from us on other websites or applications. However, these advertisements will not be displayed to you based on your interests. Please note that like many other websites, we will also continue to personalize your visits to our website.
- Interest-Based Advertising and Analytics. You can opt-out of network advertising programs that track your activities across multiple websites to deliver personalized advertising content to you. Please visit Digital Advertising Alliance of Canada Opt-Out Page: //youradchoices.ca/understanding-online-advertising, NAI Opt-Out Page //www.networkadvertising.org/managing/opt_out.asp] and the Ad Choices Opt-Out Page //www.aboutads.info/choices/
- These websites provide tools that identify member companies that have placed cookies on your browser and provides mechanisms to opt-out of those cookies. You will still receive other types of advertising from participating companies; however, it will not be based on your interests. Deleting browser cookies can remove your opt-out preferences, so you should use these tools periodically to ensure that your preferences are up-to-date.
- Cookies. If you would prefer not to accept cookies, most browsers will allow you to:
- (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it;
- (ii) disable existing cookies; or
- (iii) set your browser to automatically reject any cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it. You may not disable certain types of cookies that are essential to the operation of our websites and that are considered strictly necessary cookies. For example, we use strictly necessary cookies to allow you to view appropriate elements of our websites, such as regional pricing information.
Who can I contact if I have questions about cookies or interest-based advertising?
Should you have any questions or concerns about our interest-based advertising or our privacy practices, please contact our Privacy Officer by email at email@example.com; by telephone at (905) 469-6220; or by mail at 2486 South Service Rd W, Oakville, ON, L6L 5M9. All submissions should be directed to the attention of the Privacy Officer.
Updated February 2022
OWNERSHIP / RESTRICTIONS ON USE
The website is owned and operated by MINI Oakville. Any and all content, data, graphics, photographs, images, audio, video, software, trademarks, service marks, trade names and other information (collectively, the “Content”) contained in this website are proprietary to MINI Oakville, its affiliates and/or third-party licensors. The Content is protected by Canadian and international copyright and trademark laws.
Except as set forth herein, you may not modify, copy, reproduce, publish, post, transmit, distribute, display, perform, create derivative works from, transfer or sell any Content without the express prior written consent of MINI Oakville. You may download, print, copy or transmit, solely within Canada, any portion of the Content on the Website for informational and non-commercial personal purposes only. Each copy of this Content must retain all copyright and other proprietary notices contained therein and the citation of the URL Source of such Content. Reproduction of multiple copies of the Content, in whole or in part, for resale or distribution is strictly prohibited except with the prior written permission of MINI Oakville.
Furthermore, all marks, graphics, typefaces, trademarks and logos appearing on the Website are trademarks or trade dress of MINI Oakville or are used under licence by MINI Oakville. No license to any MINI Oakville intellectual property has been granted by your use of this Website. Our trademarks and trade dress may not be used in any manner for any purpose without our express written consent.
To obtain written consent for any of the above, please contact us at 1-905-469-6220.
REGISTRATION AND PASSWORDS
To access certain portions of the Website, you may be asked to complete an online registration form. In consideration for your use of this Website and the services provided on it, you agree to provide true, current, complete and accurate information as requested on any registration form to which this Website may direct you, and to update that registration information as soon as possible after any information on such registration form changes.
As part of the registration process, you may choose or be given a password and user name. You alone are responsible for keeping that password and user name confidential, and for any and all activity that occurs on this Website under such password or user name. You agree to immediately notify MINI Oakville of any unauthorized use of your password or user name or any other breach of security.
As a condition of your continued access to and use of this Website, you agree to abide by all applicable federal, provincial, territorial and other laws and regulations. In addition, without limiting the foregoing, you agree not to:
a) e-mail, text, post, upload or otherwise transmit any material through the Website that:
(i) constitutes unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
(ii) infringes any patent, trade-mark, trade secret, copyright or other proprietary or privacy rights of any party;
(iii) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, racially ethnically or otherwise objectionable; or
(iv) contains any form of destructive software such as a virus, worm, Trojan horse, time bomb, cancelbot, or any other harmful components or any other computer file, program or code, designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment;
b) e-mail, text or otherwise transmit any material through the Website without the recipient’s consent;
c) harvest or otherwise collect or store any information (including personal information) about other users of the website, including e-mail addresses, without the express consent of such users;
d) for the purposes of misleading others, create a false identity of the sender or the origin of a message, forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted through the website;
e) impersonate any person or entity, including but not limited to, a MINI Oakville employee, or falsely state or otherwise misrepresent your affiliation with a person or entity;
- f) attempt to gain unauthorized access to the Website, other computer systems or networks connected to the Website, through password mining or any other means;
g) interfere with or disrupt networks or servers connected to the Website or violate the regulations, policies or procedures of such networks;
h) use, download or otherwise copy, or provide to any person or entity any Website users directory or other user or usage information or any portion thereof other than in the context of your use of the Website; and
i) facilitate or encourage any of the above conduct.
The foregoing is hereinafter referred to as the “Code of Conduct”.
PRODUCT DESCRIPTIONS AND TERMS OF PURCHASE
While we attempt to provide an accurate description of the vehicles and other products on this Website, we do not warrant the accuracy, completeness, reliability or currency of such descriptions. The information contained on this Website is intended only to provide a general indication of our products and pricing. Retailers are free to set individual prices. Prices and specifications including standard features, accessories, equipment, options and colours are subject to availability and MINI Oakville reserves the right to revise pricing and/or specifications at any time, without notice.
Illustrations are representative only. MINI Oakville will, subject to legal requirements, determine the Model Year designation of its vehicles. The Model Year designation on any particular model may be longer or shorter than twelve months. Models may be shown with features, accessories, equipment, options and/or colours not available in Canada, or available only at extra cost, or available only on particular models.
The purchase of any vehicle shall be subject to the terns and conditions of the applicable sale, lease, or financing contract.
It is our goal to provide increased value to you, our visitors. Therefore, the Website might offer you links to other sites on the Internet that are owned and operated by MINI Oakville affiliates or third parties that are not affiliated with us. Please understand that such linked Websites are independent from MINI Oakville and that MINI Oakville has no control over the content of such Websites. Consequently, MINI Oakville cannot be held liable and makes no warranty or representation whatsoever as to the accuracy, timeliness and/or completeness of the information contained on such Websites.
The links which we might place on our Website do not imply that we sponsor, endorse or are affiliated or associated with, or have been legally authorized to use any trade-mark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such sites.
MINI Oakville provides the Website and related services at no cost. For mobile use, standard data, text message or other charges from your mobile carrier may apply. You are solely responsible for any costs incurred during your access and use of the Website and its services. Check with your mobile carrier for details on what charges may apply to you.
DISCLAIMER / LIMITATION OF LIABILITY
While MINI Oakville and MINI Canada makes all reasonable efforts to provide accurate information on this Website, there is no guarantee or warranty of accuracy. Furthermore, MINI Oakville and MINI Canada do not assume any liability for the accuracy or completeness of information presented on this Website.
ACCORDINGLY, THIS WEBSITE, INCLUDING THE CONTENT AND SERVICES PROVIDED HEREIN, IS BEING PROVIDED ON AN “AS IS” BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MINI OAKVILLE AND MINI CANADA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MINI OAKVILLE AND MINI CANADA DO NOT WARRANT THAT THE FUNCTIONS ON THE WEBSITES WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
IN NO EVENT SHALL MINI OAKVILLE OR MINI CANADA BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE WEBSITES OR ANY CONTENT OR SERVICES, EVEN IF MINI OAKVILLE AND MINI CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OR CERTAIN LIMITATIONS ON IMPLIED WARRANTIES. ACCORDINGLY, THE EXCLUSIONS AND/OR LIMITATIONS ABOVE MAY NOT APPLY TO YOU.
CHANGES AND TERMINATION
USE OF FACEBOOK SOCIAL PLUGINS
One of the features of the Site is that a user has the ability to engage with social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
When you access the Facebook social plugin through our Site, your browser establishes a direct connection with the Facebook servers. The content of the plugin (e.g. a “Like” button) is transferred by Facebook directly to your browser, which then integrates it into our Site. The data that your browser sends to Facebook includes your user ID, the website you’re visiting, the date and time, and other browser-related information. If you are logged out of Facebook, Facebook does not receive your user ID.
You can find more information about Facebook’s privacy practices at http://www.facebook.com/policy.php